DUPLECAST

Knowing your device information is essential for managing your Duplecast IPTV Player setup, troubleshooting issues, or connecting with your IPTV service. Your device info contains all the details your app needs to function correctly and ensure seamless streaming.

Step-by-Step Guide to Access Your Device Information :

Step 1: Open Settings

• Launch Duplecast IPTV Player on your Smart TV or streaming device.

• Navigate to the Settings menu from the main interface.

Step 2: Go to “Get Help”

• Scroll down and select the Get Help option.

• This section contains support tools and device-related options.

Step 3: Open Device Information

• Click on Device Information.

• All the details about your device will appear instantly on the screen.

Note:

• Do not share this information publicly, as it is linked to your personal IPTV account and device.

Why Access Device Information?

• Accessing your device information is useful to:

  • Troubleshoot technical issues with your Duplecast app.

  • Connect or manage playlists through your IPTV provider.

  • Verify device details when contacting customer support.

Tips for Using Device Information

• Take a screenshot or write down the information for future reference.

• Access it anytime via Settings → Get Help → Open Device Information.

• Use this info only for legitimate purposes related to your Duplecast IPTV Player account.