At Duplecast, we want to ensure that every customer has a great experience when using our services. If you have any issues with our service, please let us know and we will do our best to resolve your concerns. If you are still unsatisfied, we will process eligible refunds quickly and easily.
General Terms:
We offer a free Trial for 15 days, which allows our customers to test the product and ensure it meets their needs before purchasing a subscription. We strongly recommend that you take advantage of this free trial before making a purchase.
We offer a 7-day Money Back Guarantee if there are any issues with the locked features of our app.
We do not provide refunds for issues related to streams, subscriptions, or content.
Refunds will not be issued in cases where you have changed your mind about needing our software. If you are unable to work with us to troubleshoot any issues or questions about the operation of our modules, we may not be able to provide a refund.Mode of Refunds:
All refunds will be processed through direct transfer to your PayPal account. If you have any questions or need assistance with payments or cancellations, please contact us at [email protected].
Exemptions:
You will not be eligible for refunds if your account has been suspended for violating our Terms of Service. Please refer to the terms and conditions provided to you when making your purchase.