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Can I get a refund if I decide to cancel my subscription? (0)

Refunds are generally not provided for canceled subscriptions . However, if there are exceptional circumstances that warrant a refund, please contact our customer support team with your request and we will review it on a case-by-case basis.

How do I renew my subscription? (0)

To renew your subscription, you can use the QR code displayed on the app before 10 days prior to the end of your current subscription period . Simply scan the code using your smartphone's camera, and follow the instructions to make the payment through our accepted payment methods. Once your payment is processed, your subscription will be renewed automatically.

How do I sign up for DUPLECAST IPTV PLAYER? (0)

DUPLECAST IPTV PLAYER does not require a sign-up process as it is a software application that can be downloaded and installed on compatible devices. Once you have the application installed, you will need to enter a subscription code to access the service. You can purchase a subscription code from an authorized reseller or directly from the DUPLECAST website.

is DUPLECAST IPTV PLAYER legal to use? (0)

As a media player, DUPLECAST itself is legal to use. However, the legality of the content accessed through the app depends on the user's location and the content itself. It is the user's responsibility to ensure that they are accessing content legally. It is important to note that DUPLECAST does not provide any content and is just a media player for accessing and playing existing content.


DUPLECAST IPTV PLAYER is a streaming application that provides access to various TV channels, movies, TV shows, and radio stations from around the world through an internet connection. It offers a user-friendly interface with features like favorites list, EPG, time-shift, multi-language support, and more. Users can manage their codes, service provider information, and enjoy discounted prices with customer support.

What payment methods DUPLECAST LAB accept? (0)

At the moment, we only accept PayPal as our payment method. However, we are constantly exploring new payment options to provide more flexibility and convenience to our users. We will keep our users updated on any new payment methods that become available in the future.


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